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This handbook provides small and medium enterprises (SMEs) with guidance on developing and implementing an effective quality management system based on ISO 9001:2015 - Quality management systems - Requirements.While the requirements mentioned in the ISO 9001:2015 are meant for organizations irrespective of its size, the handbook focuses on how SMEs could get maximum benefit from the standard. It provides a clear understanding of what a Quality Management System is and what the requirements are before guiding you through the implementation process.For SMEs using the previous version of ISO 9001, this handbook will assist you in modifying your current system to better align with the requirements stated in the 2015 edition.

ISO 9001:2015 specifies requirements for a quality management system when an organization:a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, andb) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

New! This book is in the same immaculate condition as when it was published 2.3

Written by an implementer, auditor, and expert with decades of experience with ISO 9001, The ISO 9001:2015 Implementation Handbook is the practical guide organizations need. This book will: Provide guidance to organizations, both manufacturing and service, seeking certification to ISO 9001:2015 Assist currently certified ISO 9001 organizations in upgrading to ISO 9001:2015, while improving their present quality management system (QMS) Provide guidance for internal auditors, with audit questions provided for every clause of ISO 9001 Provide guidance on interpreting ISO 9001:2015 requirements Suggest improvements on the formatting of the ISO 9001 standard The handbook is structured to guide organizations new to ISO 9001 through the process necessary to connect their current practices to the requirements of ISO 9001:2015. For organizations already certified to ISO 9001, it advises how to use your upgrade to ISO 9001:2015 as an opportunity to rebuild your QMS into a helpful asset in managing your business. All clauses of the standard are explained in both the context of their difference from the 2008 version and also what they mean for organizations. Included on an accompanying CD-ROM are extensive and complete internal audit checksheets for ISO 9001:2015 (74 pages in length); check lists to assist the reader in determining the possible external issues, internal issues, and interested parties related to the context of their organization; an ISO 9001:2015 gap analysis vs ISO 9001:2008, and examples of ISO clauses and processes where risk analysis can be applied; and more.

Implementing the requirements of ISO 9001 can be a daunting task for many organizations. In an attempt to develop a system that will pass the registration audit, we are tempted to establish processes with the primary purpose of conforming to the requirements of ISO 9001. In doing so, however, it is easy to lose sight of the primary intent of the standard: to continually improve the effectiveness of the quality management system (QMS) implemented at our organization. This book is intended to help managers, quality professionals, internal audit coordinators, and internal auditors implement a practical internal audit process that meets the requirements of ISO 9001:2015 while adding significant, measurable value to the organization. The tools, techniques, and step-by-step guidelines provided in this book can also be used by those organizations that have a well-established internal audit process but are looking for easy ways to make that process more effective. The tools in the appendices of this book have also been provided on the enclosed CD to facilitate your customizing them to fit the specific needs of your organization.

ISO 9001:2015 is here. A lot has changed. There's an entirely new structure. New requirements have been added. Old requirements have been updated and moved. Some requirements have been removed. To remain compliant, you've got to transition to the new standard.Fortunately, you've got access to inside information in this new handbook from Lorri Hunt, Jose Dominguez, and Craig William. All three have spent years in leadership positions on the ISO committee that helped to write the new standard. No one is more qualified to write on ISO 9001:2015 than these three technical experts.Whether you're a experienced practitioner or just starting out, this handbook will give you the tools you need to successfully implement, maintain, and effectively manage your ISO 9001:2015-based quality management system.

Book is in Used-VeryGood condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain very limited notes and highlighting. 1.96

This handbook provides small and medium enterprises (SMEs) with guidance on developing and implementing an effective quality management system based on ISO 9001:2015 - Quality management systems - Requirements.While the requirements mentioned in the ISO 9001:2015 are meant for organizations irrespective of its size, the handbook focuses on how SMEs could get maximum benefit from the standard. It provides a clear understanding of what a Quality Management System is and what the requirements are before guiding you through the implementation process.For SMEs using the previous version of ISO 9001, this handbook will assist you in modifying your current system to better align with the requirements stated in the 2015 edition.

The first book to examine the impact of ISO 9001 standards on software vendors and tell how to meet them. Quality and product managers and anyone who hopes to become ISO 9001 certified will learn how to develop and maintain documented quality systems, prepare valid contracts, meet design and document control requirements, implement product identification and traceability, and more.

While many ISO 9001:2000 books explain what each clause of the new standard means, this book focuses on the quality manual itself. This specialized guide shows you what is required to be in your manual and helps you determine how to include it in a manner that is helpful and appropriate for your organization. One of the main features of this book is the inclusion of a sample practical quality manual. Grimes shows you how to develop each section of your manual and describes why each section of the sample manual is necessary for that company. For those who like to have a visual example of what the end product of your manual may look like, this book offers that and more. Many organizations have already used the sample in this book to guide them in developing their own customized manual and none have failed to achieve certification. As ISO 9001:2000 offers a great deal of flexibility in determining what is appropriate for your organization, this book details how you can customize your manual to be just right for you.

This handbook was developed to help small and medium-sized organizations better understand ISO 9001:2015. It is intended to facilitate implementation and improvement. The establishment, implementation, and maintenance of an ISO 9001 compliant quality management system (QMS) should allow the organization to experience multiple benefits beyond the achievement of certification. Organizations should also see improvements in the quality of products, customer satisfaction, and process effectiveness all of which ultimately have a positive impact on the bottom line. It is expected that some readers will have already established a QMS. This handbook will serve to reinforce good practices and will help you better understand the intent and value of some of the requirements of ISO 9001. Since the handbook is especially focused on small and medium-sized organizations, the examples that are provided will have greater applicability and will enhance comprehension, again resulting in increased value. Implementing a QMS in a small organization is not easier or harder than it is in a large one. Resources are different; each organization has its own unique challenges, constraints, and advantages. The thing to always bear in mind is that this is your organization and these are your processes. ISO 9001:2015 defines the requirements, but it does not dictate the method of application. Utilizing this handbook should allow you to develop or rejuvenate your QMS so that it is a benefit to both you and your customer.

Revised and fully, ISO 9001:2015 Audit Procedures describes the methods for completing management reviews and quality audits and describes the changes made to the standards for 2015 and how they are likely to impact on your own audit procedures. Now in its fourth edition, this text includes essential material on process models, generic processes and detailed coverage of auditor questionnaires. Part II includes a series of useful checklists to assist auditors in compiling their own systems and individual audit check sheets. The whole text is also supported with a glossary of terms as well as explanations of acronyms and abbreviations used in quality. ISO 9001:2015 Audit Procedures is for auditors of small businesses looking to complete a quality audit review for the 2015 standards. This book will also prove invaluable to all professional auditors completing internal, external and third party audits.

This handbook was developed to help small and medium-sized organizations better understand ISO 9001:2015. It is intended to facilitate implementation and improvement. The establishment, implementation, and maintenance of an ISO 9001 compliant quality management system (QMS) should allow the organization to experience multiple benefits beyond the achievement of certification. Organizations should also see improvements in the quality of products, customer satisfaction, and process effectiveness all of which ultimately have a positive impact on the bottom line. It is expected that some readers will have already established a QMS. This handbook will serve to reinforce good practices and will help you better understand the intent and value of some of the requirements of ISO 9001. Since the handbook is especially focused on small and medium-sized organizations, the examples that are provided will have greater applicability and will enhance comprehension, again resulting in increased value. Implementing a QMS in a small organization is not easier or harder than it is in a large one. Resources are different; each organization has its own unique challenges, constraints, and advantages. The thing to always bear in mind is that this is your organization and these are your processes. ISO 9001:2015 defines the requirements, but it does not dictate the method of application. Utilizing this handbook should allow you to develop or rejuvenate your QMS so that it is a benefit to both you and your customer.

New.SoftCover International edition. Different ISBN and Cover image but contents are same as US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.

ISO 9001 hasn't changed much in the last 15 years... until now! ISO 9001:2015 is a MAJOR revision. A LOT has changed. Requirements have been added and removed. Content has shifted to different sections and clauses. ISO 9001:2015 is built upon a completely different structure with the adoption of Annex SL. This may seem like a lot to take in, and it is. Fortunately, bestselling author Craig Cochran has translated ISO 9001:2015 into plain English that anyone can understand.Just as he did with the bestselling ISO 9001 in Plain English Cochran has written a comprehensive yet easily understandable guide to ISO 9001:2015. ISO 9001:2015 in Plain English was written so that anyone at any level of the organization can get to the heart of the standard's requirements and how they apply to the organization quickly and simply. Plus, Cochran shows what has changed between the 2008 and 2015 version.This straightforward book is ideal for people who are new to ISO 9001:2015, experienced ISO coordinators who want to get more out of an established system as they transition to the new standard, and for employees who just need a basic understanding of what ISO 9001:2015 is and how it applies to them.Cochran explains each of ISO 9001:2015's sections and clauses using real-world examples and frequently asked questions.

While many ISO 9001:2000 books explain what each clause of the new standard means, this book focuses on the quality manual itself. This specialized guide shows you what is required to be in your manual and helps you determine how to include it in a manner that is helpful and appropriate for your organization. One of the main features of this book is the inclusion of a sample practical quality manual. Grimes shows you how to develop each section of your manual and describes why each section of the sample manual is necessary for that company. For those who like to have a visual example of what the end product of your manual may look like, this book offers that and more. Many organizations have already used the sample in this book to guide them in developing their own customized manual and none have failed to achieve certification. As ISO 9001:2000 offers a great deal of flexibility in determining what is appropriate for your organization, this book details how you can customize your manual to be just right for you.

Revised and fully, ISO 9001:2015 Audit Procedures describes the methods for completing management reviews and quality audits and describes the changes made to the standards for 2015 and how they are likely to impact on your own audit procedures. Now in its fourth edition, this text includes essential material on process models, generic processes and detailed coverage of auditor questionnaires. Part II includes a series of useful checklists to assist auditors in compiling their own systems and individual audit check sheets. The whole text is also supported with a glossary of terms as well as explanations of acronyms and abbreviations used in quality. ISO 9001:2015 Audit Procedures is for auditors of small businesses looking to complete a quality audit review for the 2015 standards. This book will also prove invaluable to all professional auditors completing internal, external and third party audits.

Written by an implementer, auditor, and expert with decades of experience with ISO 9001, The ISO 9001:2015 Implementation Handbook is the practical guide organizations need. This book will: Provide guidance to organizations, both manufacturing and service, seeking certification to ISO 9001:2015 Assist currently certified ISO 9001 organizations in upgrading to ISO 9001:2015, while improving their present quality management system (QMS) Provide guidance for internal auditors, with audit questions provided for every clause of ISO 9001 Provide guidance on interpreting ISO 9001:2015 requirements Suggest improvements on the formatting of the ISO 9001 standard The handbook is structured to guide organizations new to ISO 9001 through the process necessary to connect their current practices to the requirements of ISO 9001:2015. For organizations already certified to ISO 9001, it advises how to use your upgrade to ISO 9001:2015 as an opportunity to rebuild your QMS into a helpful asset in managing your business. All clauses of the standard are explained in both the context of their difference from the 2008 version and also what they mean for organizations. Included on an accompanying CD-ROM are extensive and complete internal audit checksheets for ISO 9001:2015 (74 pages in length); check lists to assist the reader in determining the possible external issues, internal issues, and interested parties related to the context of their organization; an ISO 9001:2015 gap analysis vs ISO 9001:2008, and examples of ISO clauses and processes where risk analysis can be applied; and more.

Implementing the requirements of ISO 9001 can be a daunting task for many organizations. In an attempt to develop a system that will pass the registration audit, we are tempted to establish processes with the primary purpose of conforming to the requirements of ISO 9001. In doing so, however, it is easy to lose sight of the primary intent of the standard: to continually improve the effectiveness of the quality management system (QMS) implemented at our organization. This book is intended to help managers, quality professionals, internal audit coordinators, and internal auditors implement a practical internal audit process that meets the requirements of ISO 9001:2015 while adding significant, measurable value to the organization. The tools, techniques, and step-by-step guidelines provided in this book can also be used by those organizations that have a well-established internal audit process but are looking for easy ways to make that process more effective. The tools in the appendices of this book have also been provided on the enclosed CD to facilitate your customizing them to fit the specific needs of your organization.

Martin Hinsch summarizes all chapters of the ISO 9001:2015 shortly. The text offers both beginners and users with little knowledge of the standard an introduction to or a refresher course on the world's most important standard for management systems. Therefore, each individual chapter of the standard is described. The text is primarily aimed at those QM enthusiasts who would like to gain a basic understanding of the standard briefly, concisely and precisely about all the requirements relevant for day-to-day operations. About the Author: Prof. Dr. Martin Hinsch is an expert in aeronautical quality and process management. He is approved as an auditor for ISO 9001:2015 and for the aviation standard EN 9100. With his management consultancy he supports companies in setting up QM systems.